Events Executive

Event Management · Keysoe, Bedford
Department Event Management
Employment Type Full Time
Minimum Experience Mid-level
Compensation £22-£24k

The Events Executive is the main point of contact for Events held at Keysoe International. Responsible for the overseeing and success of individual events, this role will act as a liaison between customer and the business.

 

Key Tasks: 

  • Ensure all events are entered correctly on systems such as My Riding Life and My Show Secretary and Equipe.
  • Liaise with events admin to ensure staff, stewards and volunteers for all events and shows in relation to Pole Pickers, Fence judges and any further requirements needed.
  • Liaise regularly with the Events Manager in relation to overall numbers expected for events and shows.
  • Overall responsibility for communication between Keysoe and enquires made through mailbox, social media channels or telephone.
  • Ensure customers / guests who visit reception are seen quickly, effectively and professionally through high class customer service.
  • Oversee the pre/post admin responsibilities for shows, including payment collections are organised and maintained.
  • Ensure all bookings are entered onto the booking system (Priava) to avoid double bookings and event clashing.
  • Review and maintain planning documents for all events.
  • Provide effective teamwork across all of the event’s function.
  • Upskill on all Keysoe systems and processes throughout the office environment.
  • Proactive planning and resourcing for future events to ensure development of the Keysoe brand.
  • Use initiative to overcome challenges throughout events that often not forthcoming.
    • To gain feedback and proactively deal with customer / guest complaints.
    • To review events budget with events manager to ensure no overspends are made when planning events.
    • Take overall responsibility for specific events assigned from organising and planning through to managing the day and closing down of event.
    • Communicate effectively throughout planning events and throughout event days to ensure the smooth operation of the department and events.
    • To develop and move the role and department forward through a time of growth and change.   
    • Adhoc tasks when requested throughout the wider Keysoe environment


    About you: 

    All team members have a responsibility to demonstrate and advocate company values at all times; Teamwork, Respect, Integrity, Learning, Sharing. 

    • Preferred experience in Events coordination.
    • A good understanding of all disciplines of Equestrian Sports and affiliations.
    • Pro-active approach to problem solving.
    • A strong communicator.
    • Experience working to professional standards.



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    • Location
      Keysoe, Bedford
    • Department
      Event Management
    • Employment Type
      Full Time
    • Minimum Experience
      Mid-level
    • Compensation
      £22-£24k